If you shop at Dollar General regularly, your receipt could be worth a lot more than the paper it is printed on. The DGCustomerFirst survey is Dollar General’s official customer feedback program, and completing it enters you into a sweepstakes with a chance at a $1,000 prize. The whole thing takes less than ten minutes, and you can even enter by mail without buying anything.
This guide walks you through everything: the exact details you need from your receipt, the step-by-step online process, the no-purchase mail-in method, the eligibility rules, and answers to the questions people ask most about the program.
What Is the DGCustomerFirst Survey?
The DGCustomerFirst survey is Dollar General’s official customer satisfaction survey, hosted at www.dgcustomerfirst.com. When you make a purchase at a Dollar General store, your receipt carries an invitation to take the survey and share feedback about your visit — from store cleanliness and product availability to staff friendliness and checkout speed.
Dollar General uses these responses to train staff, restock shelves, and improve the layout of its stores across the country. In exchange for your honest feedback, you get an entry into the DGCustomerFirst sweepstakes, where winners are drawn regularly for cash and gift card prizes. Current independent guides, such as this October 2026 DGCustomerFirst survey guide, describe the same entry flow.
DGCustomerFirst Survey Sweepstakes: What You Can Win
The headline prize promoted with this feedback program is $1,000 in the customer satisfaction sweepstakes. Completing the survey with a valid receipt gets you an entry for a chance at the cash prize.
Prize amounts and drawing schedules can change between entry periods, so always read the official rules for the current period before you enter. Some entry periods have also featured weekly drawings for $100 Dollar General gift cards, with a set number of winners per period. Dollar General also notes that participants may occasionally receive special discounts or offers after completing the survey. Your confirmation code at the end of the survey is proof of your entry — write it down or screenshot it.
Who Can Take the DGCustomerFirst Survey: Eligibility Rules
Before you start the Dollar General survey, make sure you meet the standard eligibility requirements reported across current survey guides:
- You must be at least 18 years old.
- You must be a legal resident of the United States (including the District of Columbia in most entry periods).
- You need a valid, recent Dollar General receipt with the survey invitation details — codes expire within a few days of purchase, so don’t wait.
- You need a phone, tablet, or computer with an internet connection, and a basic knowledge of English or Spanish.
- Dollar General employees and their immediate family members (and affiliated third parties) are not eligible to enter the sweepstakes.
Entry limits are strict: generally one entry per person per entry period, and one entry per household in a given period. Trying to enter multiple times from the same household can get your entries flagged and removed.
How to Take the DGCustomerFirst Survey Online: Step by Step
Taking the customer satisfaction survey online is straightforward. Follow these steps:
Step 1: Keep your receipt. After any purchase at a Dollar General store, hold onto your receipt. You will need three pieces of information from it, and the survey code expires within a few days.
Step 2: Go to the official survey website. Open your browser and type www.dgcustomerfirst.com. Double-check that you are on the official portal page — the real survey homepage asks for your visit details right on the first screen. If the page you land on does not show the survey form, verify the URL in your address bar before proceeding.
Step 3: Choose your language. The survey is offered in English and Spanish, so pick whichever you are most comfortable with.
Step 4: Enter your receipt details. Type in the time of your visit, your store number, and the 15-digit survey code from your receipt, then click Start (or Next) to begin.
Step 5: Answer the survey questions honestly. You will be asked to rate aspects of your visit — overall satisfaction, store cleanliness, product availability, staff friendliness, checkout speed, and whether you would recommend the store to others. Most questions are multiple choice on a satisfaction scale; a few ask for written feedback.
Step 6: Enter the sweepstakes. At the end of the survey, enter your name, email address, and phone number to be included in the sweepstakes drawing. Make sure your contact details are valid — that is how winners are notified.
The entire feedback survey takes about three to seven minutes.
What You’ll Need From Your Dollar General Receipt
What You Need From Your Dollar General Receipt
Your Dollar General receipt carries everything required to start the survey. Look for these three items:
| Detail | Where to Find It on Your Receipt |
|---|---|
| Time of purchase | Printed above the barcode, next to the date |
| Store number | Printed to the right of the time |
| 15-digit survey code | Printed near the bottom of the receipt |
Type the store number exactly as printed (leading zeros included, if any) and double-check the 15-digit code before clicking Start. A single mistyped digit is the most common reason people get stuck on the first page. A practical tip: photograph your receipt right after shopping so the details survive even if the paper fades or gets lost.
How to Enter the DGCustomerFirst Survey Without a Receipt: Mail-In Method
No purchase is necessary to enter the sweepstakes. If you don’t have a receipt, use the free mail-in entry method:
- Take a 3.5-by-5-inch index card.
- Handwrite (no initials) your full name, valid email address, street address (no P.O. boxes), city, state, ZIP code, phone number, and date of birth.
- Mail the card in an envelope with proper postage to: Dollar General Survey Sweepstakes, PO Box 251328, West Bloomfield, MI 48325.
Mail-in entries that are not handwritten or lack a return address are considered incomplete and won’t count. If you enjoy these quick feedback-for-rewards programs, see also our Panda Express feedback survey guide. One mail-in entry carries the same weight as one online entry — no purchase and no receipt required.
| Online Entry | Mail-In Entry | |
|---|---|---|
| Purchase required | Yes | No |
| What’s needed | Receipt with 15-digit code | Handwritten 3.5″x5″ card |
| Where to enter | www.dgcustomerfirst.com | Mail to PO Box 251328, West Bloomfield, MI 48325 |
| Time to complete | 3–7 minutes | A few minutes + postage |
| Prize chance | Same sweepstakes | Same sweepstakes |
DGCustomerFirst Survey Questions: What They Ask
The customer satisfaction survey focuses on your most recent visit. Expect questions in these areas:
- Overall satisfaction with the shopping experience.
- Store cleanliness and organization — aisles, shelves, restrooms.
- Product quality and availability — whether you found what you came for.
- Staff friendliness and helpfulness — checkout service and assistance on the floor.
- Checkout speed and ease.
- Value for money — prices relative to what you bought.
- Likelihood to recommend the store to a friend.
Ratings typically run from “highly satisfied” to “highly dissatisfied.” Answer honestly — Dollar General genuinely uses aggregated feedback to make operational decisions, so your answers shape real store improvements.
DGCustomerFirst Survey Rules, Limits, and Things to Know
- One entry per entry period per person; household limits may also apply.
- Receipt codes expire fast. Enter within a few days of your purchase — some guides report codes becoming invalid after just three days.
- Winners are notified by email or phone, so use contact details you actually check.
- Taxes on prizes are the winner’s responsibility.
- Employees and immediate family members of Dollar General and its sweepstakes partners cannot enter.
- Keep your confirmation details. After completing the survey, you may receive a validation or confirmation code. Save it in case you need to contact customer support — Dollar General’s customer service line is 877-463-1553.
- Prize delivery typically takes several weeks after winners are verified.
Tips for a Smooth DGCustomerFirst Survey Experience
- Enter the same week you shop. Codes expire quickly, so don’t let your receipt sit in a drawer.
- Photograph your receipt immediately — thermal paper fades, and a phone photo is a reliable backup.
- Use accurate contact info. A wrong digit in your phone number means a missed win.
- Be honest, not generous. Inflated ratings help no one; Dollar General reads the feedback.
- One entry is enough. Extra entries from the same household can be disqualified, so don’t risk it.
- Check the official rules for the current entry period at the sweepstakes rules page linked from the survey site before you enter. A step-by-step DGCustomerFirst survey walkthrough covers the same receipt-code flow if you want a second reference.
Frequently Asked Questions About the DGCustomerFirst Survey
Is the DGCustomerFirst survey legit?
Yes. The DGCustomerFirst survey at www.dgcustomerfirst.com is Dollar General’s official customer feedback program. Always confirm you are on the official survey portal before entering any personal information.
How long does the survey take?
Most people finish in three to seven minutes, depending on how many written comments they add.
What do you need to take the survey?
A recent Dollar General receipt with the time of visit, store number, and 15-digit survey code, plus a phone, tablet, or computer with internet access.
Can you enter the DGCustomerFirst sweepstakes without a purchase?
Yes. The mail-in method requires no purchase: handwrite your details on a 3.5″x5″ card and mail it to Dollar General Survey Sweepstakes, PO Box 251328, West Bloomfield, MI 48325.
Who cannot enter the DGCustomerFirst sweepstakes?
You must be 18 or older and a U.S. resident. Dollar General employees, their immediate family members, and affiliated third parties are excluded.
How are DGCustomerFirst sweepstakes winners chosen and notified?
Winners are selected in random drawings per entry period and are typically notified by email or phone, which is why valid contact details matter.
Final Take
Dollar General’s feedback survey is one of the simplest ways a regular Dollar General shopper can turn a routine grocery run into a shot at $1,000. It takes minutes, the questions are easy, and the mail-in option means even non-shoppers can enter free. Just remember the three golden rules: keep your receipt, enter before the code expires, and use contact details you actually monitor. Good luck!
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