Smoothie King Feedback: Share Your Experience and Earn Rewards

Smoothie King is a go-to destination for health-conscious smoothie lovers, offering a wide range of delicious, nutrient-packed blends. But did you know that your feedback can help shape their menu, improve service, and even earn you discounts? In this blog post, we’ll dive into the Smoothie King Feedback Survey, share insights from recent customer reviews, and provide tips to make the most of your Smoothie King experience. Whether you’re a regular or a first-time visitor, here’s everything you need to know about giving feedback and why it matters.

Smoothie King Strawberry Guava Refresher with feedback survey on smartphone

What Is the Smoothie King Feedback Survey?

The Smoothie King Feedback Survey is an online customer satisfaction program designed to gather honest opinions about your recent visit. Hosted at www.smoothiekingfeedback.com, the survey takes just 3-5 minutes to complete and rewards participants with a $1 off coupon (or other offers, depending on your receipt). Smoothie King uses this feedback to enhance their service, product quality, and overall customer experience.

Why Your Feedback Matters

Improves Service: Your input helps Smoothie King identify areas for improvement, such as faster service or better staff training.
Shapes the Menu: Feedback can influence new smoothie flavors or healthier ingredient options.
Earn Rewards: Completing the survey grants you a discount on your next purchase, making your next smoothie even sweeter.

How to Participate in the Smoothie King Feedback Survey

Ready to share your thoughts? Follow these simple steps to complete the survey and claim your reward:

Make a Purchase: Visit any participating Smoothie King location and keep your receipt.
Access the Survey: Go to www.smoothiekingfeedback.com within 3 days of your purchase.
Enter Receipt Details: Input the store number, date, and time of your visit, found on your receipt.
Answer Questions: Rate your satisfaction with the smoothies, service, cleanliness, and staff. Be honest—Smoothie King values both positive and constructive feedback.
Provide Contact Info: Enter your name, email, and phone number to receive your coupon code.
Submit and Save: After submitting, you’ll receive a validation code. Write it on your receipt and redeem it within 14 days for your discount.

Pro Tip: You can participate once per month per receipt, so save your receipts for multiple chances to earn rewards

Smoothie King receipt with survey invitation for $1 off coupon

What Customers Are Saying: Recent Smoothie King Reviews

To give you a balanced view, we’ve analyzed recent customer feedback from platforms like Yelp, PissedConsumer, and Trustguide. Here’s a breakdown of the pros and cons based on 2024-2025 reviews:

Pros of Smoothie King

Tasty Smoothies: Customers consistently praise the flavor and quality of smoothies when orders are made correctly. Favorites like the Hulk and Strawberry Guava Refresher stand out for their taste.
Health-Focused Options: Many appreciate the variety of nutrient-packed smoothies and bowls catering to fitness and wellness goals.
Convenient Ordering: Online ordering and the Smoothie King app make it easy to customize and pick up orders, especially when stores are well-staffed.
Friendly Staff (Sometimes): Some locations, like the Cascade Rd. store, receive shout-outs for excellent management and staff who know regulars’ orders.

Cons of Smoothie King

Inconsistent Service: Long wait times, even for online orders, are a common complaint. Customers report delays of 7-30 minutes, with some orders not being ready on arrival.
Poor Customer Service: Reviews frequently mention rude or unprofessional staff, especially at busy locations like Livonia, MI, or City Line Avenue, PA.
Order Accuracy Issues: Incorrect orders, such as missing ingredients or poorly mixed smoothies, frustrate customers. For example, one user reported a Hulk smoothie with unmixed powder at the bottom.
Refund and Policy Problems: Many customers face challenges getting refunds for incorrect orders or fraudulent charges, with unresponsive corporate support.

Average Rating: Smoothie King has a mixed reputation, with ratings ranging from 2.1/5 on PissedConsumer (based on 236 reviews) to 3.6/5 on Trustguide (based on 360 reviews). Only 30% of users would recommend Smoothie King to others, highlighting the need for service improvements.

Smoothie King Healthy Rewards app displaying feedback survey coupon

Tips for a Better Smoothie King Experience

Based on customer feedback, here are some ways to ensure a smoother visit:

Order Ahead: Use the Smoothie King app to place orders in advance, but arrive a few minutes later than the estimated pickup time to account for delays.
Check Your Order: Before leaving, confirm your smoothie or bowl matches your request, especially for customizations.
Visit During Off-Peak Hours: Avoid lunch rushes or peak gym times to reduce wait times.
Contact Support Promptly: If you encounter issues, call Smoothie King’s toll-free number (800-577-4200) or use the online contact form for faster resolution.
Participate in Healthy Rewards: Join Smoothie King’s loyalty program to earn 100 Purpose Points per $1 spent and unlock exclusive offers, like a free 32 oz smoothie upgrade on Fridays.

Why Smoothie King Stands Out

Despite mixed reviews, Smoothie King remains a leader in the smoothie industry, with over 1,000 locations nationwide and a commitment to health and wellness. Founded by someone lactose-intolerant, the brand innovates with dairy-free options and athlete-friendly recipes that comply with NBA ingredient guidelines. Their Healthy Rewards program and feedback survey show they’re serious about keeping customers happy, even if execution varies by location.

Share Your Feedback and Make a Difference

Your voice can help Smoothie King improve! By taking the Smoothie King Feedback Survey, you’re not only earning a discount but also contributing to better service and tastier smoothies. Next time you grab a smoothie, save your receipt, visit www.smoothiekingfeedback.com, and share your thoughts.

Have you had a great (or not-so-great) experience at Smoothie King? Drop a comment below to share your story or let us know which smoothie is your favorite! For more tips on getting the most out of your favorite brands, check out our customer feedback guides or explore healthy dining options.

Disclaimer: This post contains information based on publicly available reviews and may not reflect every customer’s experience. Always verify offers with your local Smoothie King.